Phone # on your website, good or bad?

  1. 4 years ago

    LoonyBinBeats

    13 Dec 2014 Power Contributor User since 2014 + 1461 RP

    I've been debating whether or not to put a business number on my site. What do you guys think?

  2. musicbox

    13 Dec 2014 User since 2014 Barcelona, Spain + 923 RP
    Edited 4 years ago by Soundgine

    Adding your number without a doubt adds trust to your website 300%. Any serious business has a number attached to the website. If you do, you will want to change the voicemail to reflect your business. Customers just feel better doing business they can get a hold of right away. Increases sales.

    In my opinion it's a must.

  3. [deleted]

    13 Dec 2014
    Deleted 3 years ago by Soundgine
  4. 3 years ago

    Kingston

    12 Jul 2016 User since 2015 + 89 RP
    Edited 3 years ago by Kingston

    Adding a website on your website increases the trust factor X (2)

  5. Tyson

    12 Jul 2016 User since 2016 Hawaii + 882 RP

    Indeed! Always put your phone number on your website. Having a phone number for your business is part of an expense for owning your business. You are FOR SURE losing out on sales if you don't.
    '
    @soundgine' what are you thoughts?

  6. Elemental

    23 Sep 2016 User since 2016 San Diego + 162 RP

    I always find websites without a phone number shady as hell. Infact it's the first thing I look for. If you put in a phone number that should really add in the trust. Most people don't have a dedicated business phone but don't let that discourage you.

    For the longest time I used my cell phone and I always answered by saying, "Elemental Beats....."
    I now have a dedicated phone line at home now but a phone number on your website is so key.

  7. 808

    7 Oct 2016 User since 2016 + 246 RP

    Have it on your website, trust me.

  8. I've thought about this too. Just added on mine.

  9. Breeze

    12 Nov 2016 User since 2015 London + 846 RP

    A must do.

  10. 2 years ago

    rustyglock

    14 Nov 2016 Power Contributor User since 2016 Pocatello, ID, USA + 2008 RP
    Edited 2 years ago by rustyglock

    I always thought it wouldn't matter when it came to sites that were selling digital goods (ie. beats), where the product is delivered immediately, and you know what you're getting. Of course, this depended on the site laying out information well, so the customer has all of their questions answered.

    Once I stopped to think about it, though, I did notice a subconscious trust that was placed in my mind when noticing people had their numbers listed on their site. Even though I knew as a customer I wouldn't need to contact them, it was nice knowing I could.

    That's why I decided to include mine. It took it to another level as far as legitimacy. People trust you more if they feel they can get in contact with you easily. Even when they plan to never contact you.

  11. Des

    29 Nov 2016 User since 2015 + 467 RP

    @rustyglock' Even though I knew as a customer I wouldn't need to contact them, it was nice knowing I could.

    +1

  12. DNINE

    30 Nov 2016 User since 2016 Brazil + 128 RP

    If you don't want to be bothered by phone calls, you shouldn't be in business. Put your phone number on your website. Like others have said, even if they don't call you, it's nice to see that they can.

  13. countmorris

    4 Dec 2016 User since 2015 Orlando, Florida + 668 RP

    I have mine plus email. I can't stand websites that don't have any kind of phone support.

  14. Mike

    17 Dec 2016 User since 2016 New York + 454 RP

    These days, email is not enough. You don't need an office with a big black chair, you can do support anywhere, anytime with a simple flip phone.

  15. Blacksheep

    4 Jun 2017 User since 2016 Washington + 375 RP
    Edited 2 years ago by Blacksheep

    I rarely do business with companies that don't list a phone number. I don't know a scenario where you wouldn't.

  16. itbangz

    4 Jun 2017 Power Contributor User since 2016 + 1528 RP

    im a type of person that dont wanna talk to strangers... Man, i prefer to order pizza using app, lol.
    i can easily answer via email tho. also, when your number is up online you can expect a lot of scam calls too

  17. Mike

    4 Jun 2017 User since 2016 New York + 454 RP

    '@itbangz' Definitely respect your view, but from experience, I can tell you that I have closed several deals over the phone. These are sales I would not have gotten if they didn't call.

    I wouldn't let scam calls ruin potential sales, usually quick questions over the phone lead to sales.

  18. itbangz

    4 Jun 2017 Power Contributor User since 2016 + 1528 RP

    '@Mike' , what about people that put their phone with "text only" label? Is that better than no phone at all?

  19. sontwisted

    5 Jun 2017 Power Contributor User since 2015 Brooklyn NY + 2249 RP
    Edited 2 years ago by sontwisted

    Good idea shows your prospects that you are accessable

  20. mixmp

    5 Jun 2017 User since 2017 Hartford, CT + 399 RP

    @sontwisted' Good idea shiws your prospects that you are accessable

    I would have to agree

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