I received a dispute in my account, the buyer declared that this purchase was not authorized.
Send to paypal all the documentation of our conversation and how the purchase was agreed, also that that person accepted our terms and conditions of purchase.
But paypal replied that we have not received any shipping receipt.
What can we send to paypal as proof of delivery?
At the end the sale was $ 30, paypal closed the case and returned the money, and they have made the charge of a commission for chargeback $ 10.00 USD.
I want to send the voucher to Paypal to see if something can be resolved.
some experience friends?