Checkout Tab Problem

  1. last year

    Liz Vega

    10 Apr 2018 User since 2016 + 987 RP

    Hi guys! Still setting up everything for my website and i'm almost there..or better i hope lol
    In my beat store i uploaded some free beats, and i've noticed that when you click free download, the name of the track you are about to download is not the one of the player. As you can see from the pic below ofc the name of the beat isn't "superstar remix" lol. How do i setup the right name from my soundgine panel? Sorry for the question guys, but i didn't find the solution yet >_<
    Thanks <3

  2. chrisville

    11 Apr 2018 User since 2017 + 841 RP

    If you're on Google Chrome at the top (URL section)
    Where it says Secure (in green) press it.

    Then go to cookies, then click remove
    You will be logged out of the soundgine site now try again with your player.
    Report here again if the problem continues.

    Hope this helps' @Liz Vega' ;-)

  3. Liz Vega

    11 Apr 2018 User since 2016 + 987 RP

    hi' @chrisville' thanks for your help! Unfortunately still doesn't work.. do i have to set up something specific in the soundgine control panel?

  4. Tyson

    11 Apr 2018 User since 2016 Hawaii + 804 RP

    '@Liz Vega' Make sure you email technical@soundgine.com for priority help.

    I know they check the forum after email support.

  5. chrisville

    11 Apr 2018 User since 2017 + 841 RP

    As' @Tyson' said' @Liz Vega' report to' @Soundgine'

  6. Liz Vega

    12 Apr 2018 User since 2016 + 987 RP

    Ok guys thanks for the help' @chrisville' and' @Tyson' :-)

  7. 10 months ago

    hidingsounds

    17 Aug 2018 User since 2018 + 74 RP

    I have this same problem.' @Liz Vega' did you manage to get help?

  8. Codemaker

    21 Aug 2018 Administrator User since 2014 + 1334 RP

    '@hidingsounds' I have updated code, please check if the problem is fixed.

 

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