Add a Subscription Model to your Business

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  2. 2 years ago

    My Vue player is connected to my domain B) but I think I screwed something up.No matter how many times I hit activate the membership options don't appear on the right column.Any tips?

  3. Soundgine

    16 Jan 2018 Administrator User since 2014 Los Angeles + 17632 RP

    '@WordplayMetzger' Yup, I see what you are saying. I think it's because you activated the service before transferring the domain, not 100%

    But, we'll get the issue handled within 8 hours, we got you covered.

  4. Edited 2 years ago by WordplayMetzger

    @Soundgine'' @WordplayMetzger' Yup, I see what you are saying. I think it's because you activated the service before transferring the domain, not 100%

    But, we'll get the issue handled within 8 hours, we got you covered.

    That's 100% what happened.Can you tell I was excited to start using it? haha :) Thank you

  5. pinky

    19 Jan 2018 User since 2017 + 9 RP

    -image-

  6. sontwisted

    19 Jan 2018 Power Contributor User since 2015 Brooklyn NY + 2296 RP

    the cancel anytime is blocking the already a member login on my subscription is it something with the size of the image

  7. Soundgine

    20 Jan 2018 Administrator User since 2014 Los Angeles + 17632 RP
    Edited 2 years ago by Soundgine

    '@sontwisted' It might be the image you are using, but we'll fix that tonight, thank you.

    and, are you serious?

    HUGE HUGE improvement in your website design. Clean & minimal, great colour scheme.
    Digging the new logo too.

    You just need an HD video for the Hydra player.

    Well done!
    https://hedzhigh.com/

  8. Codemaker

    20 Jan 2018 Administrator User since 2014 + 1397 RP

    '@sontwisted' that part was cutting because of low-height image, however I have added min-height css and now it's looking fine.

  9. Blacksheep

    31 Jan 2018 User since 2016 Washington + 375 RP

    LOVE THIS!

    Been away for a few months and this is what happens? love it. Now that means I have to sit down and work on a subscription gameplan.
    '
    @WordplayMetzger' site looks amaaazzzing.

  10. last year

    sontwisted

    1 Mar 2018 Power Contributor User since 2015 Brooklyn NY + 2296 RP

    are we able to add coupons or discounts to the subscription service

  11. OHLY

    3 Mar 2018 Administrator User since 2015 London - Los Angeles + 1251 RP

    '@sontwisted' Not yet, but it's something that we will be doing in the future, we don't have an approximate completion date as of now.

  12. Soundgine

    7 Mar 2018 Administrator User since 2014 Los Angeles + 17632 RP

    New update: Verify customer download history

    You now have easy access to your customers download information including

    1. What was downloaded
    2. How many downloads remain

    You can access this by going to:
    Membership > Members
    and clicking on "Access Account" for any particular customer

    The reason we did this is to verify claims from customers. Customers may try to get free products by saying various things but now you have a full accounting of their actions.

  13. sontwisted

    7 Mar 2018 Power Contributor User since 2015 Brooklyn NY + 2296 RP

    does this only apply to the subscription service?

  14. sontwisted

    7 Mar 2018 Power Contributor User since 2015 Brooklyn NY + 2296 RP

    another suggestion if we could add the ability for subscribers to pay for months in advanced like 3 months paid upfront etc

  15. Jarvis

    7 Mar 2018 Administrator User since 2016 Los Angeles + 873 RP

    '@sontwisted' Yes, this applies to only the subscription service. We had an instance where a customer claimed he downloaded beats but the store owner could not confirm, you can now.

    another suggestion if we could add the ability for subscribers to pay for months in advanced like 3 months paid upfront etc

    We'll look into that, I'm sure Paypal & Stripe has an API for that.

  16. Hi there' @Soundgine'' @Jarvis' i just received notification from PayPal about new recurring payment (subscription plan BASIC) but i can't see that member in my members list.. also didn't received notification from Soundgine, any help ?

    One more thing.. when i click on access account from any of my members i'm able to see only numbers of remaining downloads but can't see what was downloaded (i'm sending screenshot in attachment below)

    Regards,
    Shonzy

  17. Jarvis

    7 Mar 2018 Administrator User since 2016 Los Angeles + 873 RP

    '@shonzybeatz'

    You can see what was downloaded by clicking on "Re-download items"
    As for the new subscriber now showing up, etc. I'll have' @Codemaker' look into it asap.

  18. '@Jarvis' Thank you i appreciate it

  19. '@Jarvis' I just figure it out, i looked at my PayPal paymant history.. it was different username and email, he already signed up month before and this was regular paymant, i noticed that when i received notification from Soundgine 40 min after PayPal.. so everything is ok now, thank you !

  20. Jarvis

    7 Mar 2018 Administrator User since 2016 Los Angeles + 873 RP

    '@shonzybeatz' That's good to hear! Perfect.

  21. sontwisted

    8 Mar 2018 Power Contributor User since 2015 Brooklyn NY + 2296 RP

    good afternoon soundgine i had another idea this morning would it be possible to add a grandfathered feature so that if we choose to change our prices the current subscribers can keep their rates

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